Telephone Reassurance program
"community service for seniors"


Message from Sheriff Cunningham


As Sheriff I have witnessed several situations involving our senior citizens.  Recognizing that they taught us what we know today, we should be there to protect them during their golden years.  On several occasions, we have witnessed high
temperatures in the summer which has placed several of our seniors at risk due to the massive heat, as well as the bitter cold days in the winter.  To help reassure everyone concerned that our seniors are okay, the Sheriff's Office has launched this program to take away some of those   worries. 

Thank you for using…"Are You OK?®"!!


Who is Eligible?


This free service is available to any resident of Montgomery County over the age of 55 and residents who are homebound or medically disabled—either on a permanent or long term basis regardless of age.  The "Are You OK?®"
Program can be used with other programs as well.

Please check our website where you can download an application or contact the Sheriff's Office to learn more about other programs that we offer to the seniors in our community.


Interesting Facts

· The Are You OK?® Program is often used as a wake up call for  seniors.

· The automated message is a recorded message and can't respond to any verbal commands. 

· The Are You OK?® Program is not an emergency service.

· Program is free.

Did you know there are other phases to the program?

· You can request an automated reminder to take your medicine or to remember a doctor's appointment

· We can personally program your message for you with a day's notice


How does the system work?

· You designate the day(s) and time you would like the service to contact you

· Once you answer the phone, an automated message is played upon voice recognition


What if I don't answer?

· The automated system will call up to 2 more times

· After 3 attempts, we will contact your emergency contact or dispatch a deputy to check on you


What if I'm not at home?

· Call dispatch 334.832.1328 prior to leaving and we will temporarily cancel the service


What if I have an
answering machine?

· Answering machines need to be turned off prior to the automated call

· Keep in mind the automated call is initiated when a voice is heard


Does it matter what time you call?

· No, any time is appropriate


What if I have a gate code?

· The gate code will be notated on your information sheet

· Make sure your emergency contact knows this information as well




CALL:  334-832-1369

FAX:  334-832-7113